bd22 mobile's Privacy Policy
Your personal information is very important to us. This policy explains in detail how bd22 mobile collects your information, what purposes it is used for, and how it is kept secure.
This Privacy Policy is effective from: 1 January, 2025 — Last revised: 1 June, 2025
1 Introduction and Applicability
By visiting the bd22 mobile website (https://bd22mobile.cam) or using our services, you are considered to have accepted the terms of this Privacy Policy. This policy applies to all registered members, guest visitors, and anyone using any service on the bd22 mobile platform.
We believe you should have full control over your personal information. With that in mind, we have tried to explain our data collection and usage practices as transparently as possible. Alongside this policy, we recommend reading our Terms and Conditions, as both documents together govern the relationship between you and bd22 mobile.
2 What Information We Collect
2.1 Registration and Account Information
Information you provide directly when opening an account with bd22 mobile:
- Full name and date of birth (for age verification — the minimum age to use the service is 21)
- Mobile number and email address
- Username and password (passwords are encrypted before being stored)
- National ID card or passport number (when identity verification is required)
- Current address
2.2 Financial Information
Your bKash, Nagad, Rocket, or Upay account number may be stored for deposits and withdrawals. However, we never collect or store any full PIN or secret code.
2.3 Automatically Collected Information
The following information may be collected automatically while you use our platform:
- IP address and device type
- Browser version and operating system
- Login time, session duration, and activity logs
- Usage information collected through cookies and similar tracking technologies
- Referrer URL (where you came from when you arrived at our site)
2.4 Cookies Policy
bd22 mobile uses cookies and similar technologies to improve your experience. These include:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login state, security verification | Until end of session |
| Functional Cookies | Saving language preferences and interface settings | 1 year |
| Analytics Cookies | Understanding site usage, measuring performance | 6 months |
| Security Cookies | Preventing unauthorized access, detecting fraud | 30 days |
You can control or reject cookies from your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.
3 Purpose of Information Use
3.1 Primary Purposes
bd22 mobile uses your information for the following core purposes:
- Creating accounts, verifying identity, and ensuring secure login
- Processing deposit and withdrawal transactions
- Detecting and preventing financial irregularities, fraud, and unauthorized activity
- Providing customer support and resolving complaints
- Age verification — accounts for users under 21 are not activated
- Diagnosing and resolving technical issues on the platform
3.2 Communication and Notifications
We may send OTPs, transaction confirmations, account security alerts, and relevant offer messages to your registered mobile number and email. You can unsubscribe from marketing messages through your account settings.
3.3 Responsible Gaming Monitoring
bd22 mobile is committed to ensuring responsible gaming. To that end, we monitor your playing patterns to identify unusual or risky behavior early. Read our Responsible Gaming Guidelines to learn how you can set your own limits.
4 Sharing Information with Third Parties
4.1 When Information Is Shared
bd22 mobile does not sell your personal information. However, necessary information may be shared with trusted partners in the following specific situations:
- Payment Processing: Mobile financial service providers such as bKash, Nagad, Rocket, and Upay receive the minimum information necessary to complete transactions.
- Technology Service Providers: Contracted technology partners for server hosting, data analytics, and security services.
- Legal Obligations: In response to court orders or valid requests from legitimate authorities.
- Fraud Prevention: Information may be shared with relevant authorities to prevent financial crime and manipulation.
4.2 Third-Party Obligations
Our agreements with any third party clearly include data protection terms. They may only use the information for the specified purpose and may not share it further with any other party.
5 Data Security Measures
5.1 Technical Security
bd22 mobile has adopted industry-standard technical measures to protect your information:
- All data transfers are secured through SSL (Secure Socket Layer) encryption
- Passwords are stored using one-way hashing — no one can see the original password value
- Sensitive financial information is kept in encrypted databases
- Regular security audits and vulnerability assessments are conducted
- Automatic alerts and account lock feature for suspicious login attempts
5.2 Organizational Security
Alongside technical measures, we ensure data security at the organizational level as well. Only authorized staff can access user data, and only to the extent necessary. All staff are bound by confidentiality agreements and receive regular data protection training.
5.3 Steps in Case of a Data Breach
If a data breach occurs, bd22 mobile will act quickly to contain the situation and notify affected users as soon as possible. The notification will clearly state what happened, what information was affected, and what steps you should take.
6 Data Retention Period
bd22 mobile retains information only for as long as is necessary to fulfill the specific purpose. Your information is maintained while your account is active. After an account is closed, certain information may be retained for a defined period to meet legal obligations, resolve disputes, or maintain financial transaction records.
If you unsubscribe from marketing messages, information in that category is removed in due course, though core account-related information is retained as needed.
7 Your Rights and Controls
7.1 Access and Correction
You can view and update the information stored in your account at any time. If your name, address, or contact details change, correct them through your account settings or contact the support team.
7.2 Data Deletion Request
You may request that your information be deleted. However, information related to legal obligations or ongoing disputes will be retained until those legal requirements have been met.
7.3 Marketing Communications
If you do not wish to receive promotional messages, you can let our support team know at any time. However, essential messages related to account security and transactions will continue to be sent.
7.4 Closing Your Account
You may request to close your bd22 mobile account at any time. Contact our 24/7 live chat or email support for assistance with this.
8 Protection of Minors
bd22 mobile strictly does not provide services to anyone under the age of 21. Age is verified at registration, and if an account holder is found to be under 21, that account is immediately cancelled and the associated information is securely deleted.
9 Policy Changes and Updates
This Privacy Policy may be revised from time to time due to business changes, addition of new services, or technical upgrades. After each change, the "Last Revised" date at the top of the page will be updated.
For significant changes, we will send a notification to your registered mobile number or email. We recommend checking this page regularly.
For common questions, our FAQ section may be helpful, where answers to common questions about accounts, payments, and privacy are provided.
10 Contact Us
Privacy-Related Inquiries
If you have any questions about this Privacy Policy or wish to exercise your data rights, contact us through any of the following channels:
24/7 — Support available in both Bengali and English
[email protected]
We aim to respond to privacy-related requests promptly